The AI Shopping Chat Built for E-Commerce

Kshaf helps online stores guide shoppers to the right products through natural conversation, intelligent follow-up questions, and real-time recommendations grounded in the store's own catalog.

Built for e-commerce stores that want smarter product discovery, better shopper guidance, and a more conversion-focused buying experience.

Supported Store Types

Beauty

Fashion

Pet Supply

Electronics

Home

Wellness

Most e-commerce stores still make shoppers search like it's 2015.

Customers do not always know the exact product name, category, filter, or keyword to use. They describe what they need in natural language, but traditional search bars and rigid navigation often fail to understand them.

1

Shoppers express needs, stores expect keywords

“I need a lightweight sunscreen for oily skin” is not the same as typing “sunscreen” into a search bar.
2

Product discovery becomes harder as intent becomes more specific

The more detailed the shopper’s request is, the more traditional search and filters struggle.

3

High-intent shoppers leave before finding the right product

Friction in discovery leads to lower engagement, weaker conversion opportunities, and lost revenue.

Kshaf turns product discovery into a guided conversation.

Instead of forcing shoppers to search, filter, and compare on their own, Kshaf understands what they mean, asks the right questions when needed, and recommends relevant products from the store's actual catalog.

Guided Product Discovery

Shoppers describe what they want naturally, and Kshaf turns that intent into meaningful product recommendations.

Catalog-Grounded Answers

Kshaf recommends from the store's real product catalog, not from generic internet knowledge.

Smart Follow-Up Questions

When a shopper's need is broad, Kshaf asks targeted questions to refine the recommendation.

Conversion-Ready Product Results

Recommended products appear directly in the conversation with product cards, comparison options, and buying actions.

From shopper question to product match in seconds

1

The Shopper Asks Naturally

“I need a gentle cleanser for dry skin that works well in winter.”
2

Kshaf Understands the Intent

Kshaf identifies:

  • Product type
  • Skin type
  • Shopper need
  • Usage context
3

Kshaf Refines When Needed

“Do you prefer a foaming cleanser or a creamier texture?”
4

Kshaf Recommends the Right Products

It displays:

  • Relevant products
  • Why each product matches
  • Price
  • Product actions
1

The Shopper Asks Naturally

“I need a gentle cleanser for dry skin that works well in winter.”
2

Kshaf Understands the Intent

Kshaf identifies:

  • Product type
  • Skin type
  • Shopper need
  • Usage context
3

Kshaf Refines When Needed

“Do you prefer a foaming cleanser or a creamier texture?”
4

Kshaf Recommends the Right Products

It displays:

  • Relevant products
  • Why each product matches
  • Price
  • Product actions

Built to understand products, not just messages

Kshaf gives shoppers a more intelligent way to explore a catalog while helping stores create a stronger discovery and conversion layer.

Natural Language Product Search

Let shoppers describe what they need instead of forcing them to guess keywords.

Catalog Intelligence

Kshaf understands product names, attributes, descriptions, tags, prices, and category structure.

Conversational Filtering

Shoppers refine their needs through dialogue instead of clicking through complicated filters.

Product Comparison

Kshaf helps compare multiple products based on relevant differences.

Bundles and Routine Building

It can help shoppers build sets, routines, or complementary product combinations.

Storefront-Native Shopping Experience

The chat works inside the buying journey, not as a disconnected chat window.

Kshaf is not a generic chatbot with product links attached.

It is a commerce-specific AI layer designed to understand catalogs, guide product discovery, and help shoppers move from need to purchase.

Generic ChatbotKshaf
Gives broad responsesGives product-specific guidance
May suggest irrelevant itemsWorks from the store catalog
Answers questionsGuides product discovery
Separate from the shopping flowBuilt into the buying journey
Limited commerce logicDesigned for recommendations, comparison, and conversion

Everything a high-intent shopper wants to ask

Product Discovery

“I need a moisturizer for oily skin that feels light under makeup.”

Need-Based Recommendations

“What laptop works well for design work and travel?”

Product Comparison

“What is the difference between these two serums?”

Bundle and Routine Building

“Build me a complete skincare routine under 300 SAR.”

Cross-Sell and Upsell

“What should I use with this shampoo?”

Gift Guidance

“I need a gift for a 12-year-old who loves science.”

Designed for category-driven e-commerce

Kshaf can be adapted to product categories where shoppers need guidance, comparison, or recommendations before making a decision.

Beauty & Skincare

Example:

“I want a sunscreen for oily skin with a lightweight finish.”

Fashion

Example:

“Find me shoes that work with a beige summer outfit.”

Pet Supply

Example:

“I need food for an indoor cat with a sensitive stomach.”

Electronics

Example:

“I need headphones for work calls and long battery life.”

Home & Furniture

Example:

“Show me compact dining tables for small apartments.”

Wellness & Personal Care

Example:

“Help me find a simple daily self-care routine.”

A better shopper experience. A stronger product discovery engine.

Help Shoppers Find Products Faster

Reduce the distance between a shopper’s need and the right product.

Improve Engagement Inside the Store

Turn passive browsing into active, guided interaction.

Unlock More Conversion Opportunities

Better discovery creates stronger paths to product views, add-to-cart, and purchase.

Make the Store Feel Smarter

Deliver a more modern, helpful, and differentiated shopping experience.

Connect Kshaf to your commerce stack

Kshaf is designed to work with modern e-commerce businesses, whether they use a ready-made platform or a custom storefront.

Shopify

WooCommerce

Salla

Zid

Zid

Magento / Adobe Commerce

Custom API

Headless Storefronts

1

Connect your catalog

Product data, categories, and pricing.

2

Configure the experience

Tone, product logic, chat behavior.

3

Deploy it on your store

Place Kshaf where it supports discovery best.

4

Learn from shopper conversations

Use interactions to understand demand, gaps, and product intent.

Pricing

Choose the plan that fits your store today.

Starter

For smaller stores beginning with conversational product discovery.

Includes:

  • AI shopping chat

  • Catalog connection

  • Limited monthly conversations

  • Basic insights

  • Standard support

Popular

Growth

For growing stores with larger catalogs and stronger traffic.

Includes:

  • Higher conversation volume

  • Advanced product recommendations

  • Comparison and bundle logic

  • Conversation insights

  • Priority support

Enterprise

For larger retailers, marketplaces, and custom commerce environments.

Includes:

  • Custom integrations

  • High-scale catalogs

  • Dedicated onboarding

  • Advanced configuration

  • Priority support

Give shoppers a better way to find what they want.

Bring intelligent, conversational product discovery to your e-commerce store with Kshaf.